-UPDRAFT SUPPORT THREAD-[16 AUGUST 2024]

-as of [16 AUGUST 2023]

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-POSTED [16 AUGUST 2024]-

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*-OUR [SUPPORT THREADS]-*

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-REDDIT POST-

-QUORA QUERY-

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-UPDRAFT DASHBOARD LINK-

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*3 MOST RECENT BACKUPS* —>

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*THE BACKUPS ARE SAVED TO THIS [FILE-PATH]* —>

/Users/joga/Library/CloudStorage/GoogleDrive-samuelpeterson1232020@gmail.com/My Drive/UpdraftPlus

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*I CREATED A NEW FOLDER ON THE [GOOGLE DRIVE] ACCOUNT TO MOVE THE [BACKUP ZIP FILES] DIVIDED BY DAY* —>

/Users/joga/Library/CloudStorage/GoogleDrive-samuelpeterson1232020@gmail.com/My Drive/XXX – [WORDPRESS BACKUPS]

(is moving the files to another folder what causes the problem?)

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*IF I SELECT ALL “BACKUP FILES” IN ANY GIVEN “DAILY FOLDER”, I NOTICED THAT “# OF ITEMS” + “TOTAL SIZE” WASN’T MATCHING ON DAY-TO-DAY BASIS* —>

*17 AUGUST 2024* —>

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*16 AUGUST 2024* —>

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*THE “UPDRAFT DASHBOARD LINK” INDICATES THAT THE BACKUPS ON “AUGUST 16TH” + “AUGUST 17TH” WERE BOTH COMPLETED AND THERE WAS NO CHANGE TO THE WEBSITE OVER THE COURSE OF THOSE DAYS* —>

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*THE “TARGET FOLDER” FOR [UPDRAFT PLUS] ON THE ‘GOOGLE DRIVE’ IS EMPTY*

(BECAUSE I HAVE BEEN MOVING THEM TO THE “DAILY BACKUPS FOLDER”)

(SHOULD I MOVE THEM ALL BACK TO THE ORIGINAL TARGET FOLDER?)

(I MADE SURE THE NAME OF THE TARGET FOLDER REMAINED “UpdraftPlus”)

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*THE “UPDRAFT WORDPRESS DASHBOARD” INDICATES THAT I HAVE “66 EXISTING BACKUPS”* —>

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*DATING BACK TO “13 MARCH 2024″* —>

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*IN THE “GOOGLE DRIVE FOLDER” WHERE I HAVE BEEN MOVING THE “DAILY BACKUPS”, THE BACKUPS DATE BACK TO “24 JANUARY 2024″* —>

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*THIS BACKUP IS CONSIDERABLY LARGER THAN MY RECENT BACKUPS, EVEN THOUGH MY SITE HAS ONLY GOTTEN BIGGER (NOT SMALLER)* —>

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-95 ITEMS-

[37.47 GB]

(compared to most recent backup on [17 august 2024] of [11.67 GB])

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*THE “UPDRAFT DASHBOARD LINK” MONITORS THE CURRENT “WEB-SERVER DISK SPACE IN USE AS [82.8 GB]* —>

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-I TRY TO DELETE THESE BACKUPS ON A DAILY BASIS AFTER VERIFYING THAT THEY HAVE BEEN BACKED UP TO THE “GOOGLE DRIVE ACCOUNT” + THAT THE ACCOUNT HAS SUFFICIENT DISK SPACE FOR FUTURE BACKUPS-

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*FILE MANAGER LINK* —>

-[FILE MANAGER] DASHBOARD LINK-

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*RIGHT NOW, THE “WEB-SERVER” CONTAINS 3 DAILY BACKUPS (AUGUST 17/18/19)* —>

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*IF I HIGHLIGHT ALL THE “BACKUP FILES” FOR “AUGUST 17TH”* —>

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*BUT THE “AUGUST 17TH BACKUP” TO [GOOGLE DRIVE] IS SMALLER* —>

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*THERE IS STILL SOME DISCREPANCY BETWEEN THE DAILY “BACKUP SIZES” ON THE WEB-SERVER*

*AUGUST 18TH* —>

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*BUT THIS DISCREPANCY IS NOTICEABLY LOWER THAN THE “DAILY GOOGLE DRIVE BACKUP DISCREPANCIES”, AND SINCE THEY ARE LARGER I ASSUME THESE ARE THE MORE “ACCURATE BACKUPS”*

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*QUESTION* —>

-Daily Site Backups vary in “size” + “# of files”-

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I’ve set up a daily backup of my wordpress site to my google drive account with plenty of free space.

after the daily backup files are transferred to my “UpdraftPlus” folder in google drive, I move them to a another google drive folder that contains dedicated folders for each “daily backup set”.

in monitoring these folders, i noticed that the number of files + size varys on a day-to-day basis for no apparent reason.

yesterday’s back up was [51 ZIP FILES / 19.23 GB]

the day before was [39 ZIP FILES / 14.61 GB]

since i don’t make major changes to the site, i’m confused as to why the daily backups would be drastically different on a day-to-day basis.

in my updraft dashboard, yesterday’s backup and the day before are both marked as “completed”.

when i monitor the dashboard on a daily basis, the most recent backup is always marked “not finished” but the rest of them are marked complete.

i’m also confused about how the backups are stored in public_html/wp-content/updraft

the updraft dashboard indicates that i have 62 existing backups and that “web-server disk space” in use is 47.3 GB.

I was under the impression that this ‘data size’ reflected the disk space in use by my ‘google drive account’ (since my site backups are all notably less than 47.3 GB).

and is where it starts confusing me more…

since i cleared the contents of the “updraftplus” folder in google drive and moved them to a new folder in the drive, my “Updraft Plus” folder is empty. the “updaft wp-content folder} only contains the last 2 backups.

i don’t know where the other 60 backups are located since they aren’t in remote or local storage.

i had previously had a different google account i was backing up these backups to.

after switching to a new google drive account, i transferred all the backups from the old google drive account to a folder in my new google drive account.

are those the other 60 backups listed in my updraft dashboard?

is there anyway to to see where those 60 backups are actually stored?

i may have shuffled around the old backups a few times so i can’t be sure whether they are.

is there any reason why backups should vary on daily basis?

i tried exporting my wordpress site via the built-in export tool,

but it doesn’t work.

i’m currently using bluehost and i’m preparing to migrate to new host.

based on my experiences with bluehost, i don’t trust that they will have a working current backup to provide me with.

therefore at the moment, i can only backup via updraft and i want to make sure i have the proper backup when migrating the site.

also, is there a way.to backup a site as a “read-only offline file” so that you can access basic text version of the site?

over the years, i’ve added phone numbers and other important information in private posts without expecting my website to go down several times a day.

i’d like to have access to these files offline now without having to copy/paste contents from my wordpress site to my local storage.

🙏TIA🙏

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*ANSWERS* —>

*REPLY 1*

Hello,

I have broken down your queries below:

I noticed that the number of files + size varies on a day-to-day basis for no apparent reason…

Please could you provide the two associated backup log files?

This will help us understand what is happening in more detail.

Please feel free to share them via pastebin.com.

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…the updraft dashboard indicates that i have 62 existing backups and that “web-server disk space” in use is 47.3 GB.

This refers to the space used on your web hosting.

If you do not wish to save backups on your webserver you can delete them after they have been sent to your Google Drive account using the UpdraftPlus >> Settings >> Show expert settings >> Delete local backup setting as shown here —>

When it is checked, the backups on your webserver will be deleted after each backup process

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and is where it starts confusing me more…

Regarding the workflow of manually moving backups from the UpdraftPlus folder on Google Drive, I think this will likely introduce problems since UpdraftPlus needs to keep track of your backups in order to prune them in accordance with your retention schedule in UpdraftPlus >> Settings

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…is there a way.to backup a site as a “read-only offline file” so that you can access basic text version of the site?

With UpdraftPlus you can independently back up different components that make up your WordPress site.

You could choose to omit the Uploads component which would leave out any media (photos, videos etc).

You could then restore this to a local host development server using something like WAMP which would be available offline

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*REPLY 2*

Hello,

Thank you for the log file it appears the posts table is causing a problem,

you also appear to be using the LiteSpeed web server which can also cause processes to be terminated unexpectedly in some circumstances.

I would suggest the following course of action:

Database optimisation:

Export a manual backup of your database using phpMyAdmin or a similar database manager

Install and activate WP-Optimize and use the WP-Optimize >> Database >> Optimizations feature.

This should streamline your database and reduce the size of the posts table

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LiteSpeed:

Find your site’s main .htaccess file.

This file usually exists in the document root directory where WordPress is installed.

Open the file with a text editor.

Find the line that says:

BEGIN WordPress

and add this code above it:

# BEGIN LiteSpeed noabort
<IfModule rewrite_module>
RewriteEngine On
RewriteRule .* - [E=noabort:1]
</IfModule>
# END liteSpeed noabort

After this please try running another backup process.

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