-SEARCH FOR ITEMS-[AMAZON iOS APP]

-as of [8 DECEMBER 2024]-

*THE “SEARCH BOX” IS LOCATED IN [TOP ROW] OF ALL TABS EXCEPT “INSPIRE”* —>

*TO USE YOUR “iPHONE CAMERA” TO SEARCH FOR ITEMS, TAP THIS BUTTON* —>

*top left corner* —>

-TAP THIS BUTTON TO EXIT “AMAZON LENS” + RETURN TO “PREVIOUS SCREEN”-

*top right corner* —>

-TAP THE “LIGHTNING BUTTON” TO TURN FLASH ON/OFF-

*off* —>

*on* —>

-TAP THE “QUESTION MARK” FOR MORE INFORMATION ABOUT THE “SEARCH WITH CAMERA” FEATURE-

-TAKE SCREENSHOTS / EXTRACT TEXT-

-TO RETURN TO “AMAZON LENS”, TAP “BACK” IN [TOP LEFT CORNER]* —>

What is “Search with camera”?

“Search with camera” enables you to search for products using your camera.

You can use “Search with camera” to find products such as books, toys, video games, electronics, home & kitchen items, apparel, shoes, and watches

How can I search for products?

You can search for products by pointing your camera at the product and tapping the search button.

“Search with camera” will return results that match your search.

Alternatively, you can select a photo from your phone’s photo gallery and “Search with camera” will return results that match your search

How do people use “Search with camera”?

Many people use “Search with camera” when they see an interesting product and they want to buy it on Amazon, or learn more about it.

People also use “Search with camera” to re-order items:

for example, if they run out of cereal, they can point the camera at the front of the cereal box or its barcode and find it on Amazon

I don’t get the results I was looking for. What might be going on?

We are continuously striving to provide you with a better “Search with camera” experience

If you don’t get the results you wish to find, you can check for the following issues:

Make sure the entire product is in the camera view before you tap to start your search.

Check that the product is well-lit but not too bright.

If the product you are searching for is too far, you can move closer or pinch and zoom on your camera to fit the entire product in camera view.

Why am I getting a network error?

“Search with camera” needs an internet connection (over wifi or data network) to search.

If you can’t access the internet right now, you will get a network error message.

To get around this network error, you can take a photo of the product, save it in your phone’s gallery and use “Search with camera” when you have internet connectivity

How do I delete images?

You can delete all images associated with your account by going to….

“Your Account”

“Manage Amazon App Camera Images”

-select “Delete Amazon App Camera Images”-

By continuing to use the camera in the Amazon App or by submitting images, you agree to the Conditions of Use and to Amazon processing images related to your use of the camera in the Amazon App, your submitted images, and other related information to provide and improve its services.

Please see our Privacy Notice

-POSITION YOUR ITEM IN THE “CROSSHAIRS” OF THE “AMAZON LENS”-

-TAP THE “SEARCH BUTTON” IN [BOTTOM CENTER] OF SCREEN-